Shipping Policy

 

Shipping  Policy

Standard with Post NL

For express shipment please contact: info@mytouchofafrica.com before placing order.

NL: Free Shipping
EU, USA & CANADA: Free Shipping with orders over 150 EUR

EU: 16 Euro

USA & Canada: 26 Euro

 

Domestic and International

We ship via PostNL to the Netherlands, EU, Canada and USA.

Once orders have been received, please allow 3-5 business days to receive your order (Netherlands Orders), 6-10 business days (EU orders) or, 10-15 business days (Canada and USA). If you prefer faster delivery, please email info@mytouchofafrica.com and we will do our best to accommodate your request. All requests must be made PRIOR to your purchase.

My Touch Of Africa is not responsible for any shipping/delivery delays from PostNL. We encourage our customers to allow ample time for delivery as well as unplanned delays. My Touch Of Africa is not responsible for incorrect addresses entered into our system or on payments options. We keep all Certificates of Mailing.

 

International Shipping

We have no control over the delivery time for your order.

Standard International shipment with PostNL typically takes 6 to 15 days for arrival, but can take up to about 4 weeks so be prepared for that possibility. Our shipments include a tracking number.

If you prefer faster delivery, please email info@mytouchofafrica.com and we will do our best to accommodate your request. All requests must be made PRIOR to your purchase.

All international orders must go through customs. Customs policies and procedures vary per country. It is your responsibility to pay any customs fees or duties required to receive your package.

Insurance

Please email info@mytouchofafrica.com prior to placing an order if you wish to purchase insurance.